The governing documents for our services, your data, and our relationship with you.
The master agreement covering service provision, billing schedules, liability limits, and your obligations as a client.
Read →How we collect, process, store, and protect your personal data in compliance with UK GDPR and the Data Protection Act 2018.
Read →Cancellation procedures, eligibility for account credit or cash refunds, and how domain registration fees are handled.
Read →Prohibited content and activities, email sending rate limits, resource usage rules, and our enforcement process.
Read →Our 99.9% uptime commitment, the service credit matrix, downtime exclusions, and how to submit a credit claim.
Read →